Returns & Exchanges

At Wheelers Luxury Gifts, we want you to be completely satisfied with your purchase. If you are not entirely happy with your item, you can return it to us within 30 days for a full refund or exchange, provided it is in its original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or phone to request a Return Merchandise Authorization (RMA) number and receive the specific return shipping address.

• 2.
  Secure Your Package

  Place the item in its original designer packaging and protective box, ensuring all tags, authenticity cards, and dust bags are included to maintain the item's luxury value.

• 3.
  Ship the Item

  Affix your return label and ship the package using a tracked and insured courier service to ensure your luxury goods arrive safely back at our warehouse.

• 4.
  Refund Processing

  Once our quality control team inspects and approves the returned item, your refund will be processed back to your original payment method within 5-7 business days.